Preview documentation for a product in development. Features, compatibility, and exact steps may change before release.

Plans and billing

Restoring a purchase

New phone, reinstall, or a purchase that did not appear.

Purchases belong to your Apple Account, not to a Cove account, because there is no Cove account. Restoring is quick.

  1. 01

    Check the Apple Account

    Make sure the device is signed in with the same Apple Account you purchased on. Family members each need their own purchase unless it is shared through Family Sharing.

  2. 02

    Open Settings in Cove

    Tap Restore Purchases.

  3. 03

    Give it a moment

    The App Store confirms the entitlement and Plus features unlock. If nothing happens, check your network and try once more.

Still need a hand?

Email support@obsidianridgelabs.com, a real person will reply.

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